EC2 Instance cannot be shut down or terminated (stuck in "Running" state)

Hello,

I'm encountering an issue when attempting to stop or terminating my instance. I received the error message: "Failed to stop the instance i-069e4a55abb2b10ce. This instance 'i-069e4a55abb2b10ce' is not in a state where it can be stopped." Despite following all the steps in this webpage, the VM remains stuck in the Running state. Any assistance would be greatly appreciated.

https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/TroubleshootingInstancesStopping.html

Thank you!