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Can you be a bit more specific What language are you using Bot version The utterances that are not recognised What have you configured
已回答 2 年前
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Hi,
If you are looking to capture spellings, you may consider looking into Amazon Lex's spelling support: https://aws.amazon.com/about-aws/whats-new/2021/11/amazon-lex-spelling-support/
Thanks!
已回答 2 年前
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Hi, The Bot is on English(US) language and we are using the Alphanumeric Built In Slot type for this. AS we are only expecting the specific alphanumeric value from User so we don't have any specific utterances in that end (Utterances we have : {slotname}.
And when user is giving input via voice like FA1234 bot is recognizing as FE120