For past few days we are seeing inconsistency in telephone number value in 'CustomerEndpoint.Address' . Due to inconsistency in value identifying the user was difficult. Any reasons why this is happening and solution that can be implemented here?
Thanks
When I call from my number +91 74XXXXXXXX ,for few times I see Customer endpoint adress is different telephone number like +161568623XX.
Out of 5 calls it is showing exactly my number 1 or 2 times only. Few months back when I used connect , it used to show exact number I'm calling from.
The start of your phone number, +91 is the country code for India. +1 is the country code for US and surrounding territories.
CustomerEndpoint will be a value of the number we receive from our telecom partners. A couple questions and areas to explore:
Out of above areas ,I belive it could be reason (point 3) with telecom carrier making that outbound leg to connect +1 troll free number.