Sending email issues

Question

Hello there,

I need help in resolving an issue with my amazon aws ses account. Anytime i send an email through my the organization created on my workmail, i receive an error email that my account has reached its sending limit. I have had this account for 3 years or more, I don`t send marketing or transactional emails. I only receive and send emails to clients. I keep getting an error saying i have exceeded the sending limit on my account. Can anyone help me with this issue?

Answer

The sending limit on your account is 200 messages per day https://docs.aws.amazon.com/ses/latest/dg/manage-sending-quotas-request-increase.html

> **To request an increase on your Amazon SES sending quotas using the Service Quotas console.**
> 1. Open the [Service Quotas console](https://console.aws.amazon.com/servicequotas/)
> 2. Select the region that you want the increase for by using the dropdown in the upper right-hand corner of the console (next to your account number).
> 3. In the navigation pane, choose AWS services.
> 4. Choose Amazon Simple Email Service (SES).
> 5. Choose a quota, and follow the directions to request a quota increase.

Be cognisant of the four bullet points headed *To qualify for automatic rate increases, all of the following statements have to be true* before applying.

Answer

Hi,

It looks like there is a problem with your account. If there is no notification on your personal health dashboard, you will need to contact support as they are the only ones that can resolve this issue.

Kind regards,
Robin

Sending email issues

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