We use our client office numbers for our verified caller ids when making outbound calls, can I do this in Connect?

We have permission to use our client office numbers as our verified caller ids (we have several) when making outbound calls. Is this possible in Connect? Can we use real client office numbers for the caller id without porting (taking over) the number?

Thank you,

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應用程式整合商業應用

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Amazon Connect

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English

mkable

已提問 7 個月前檢視次數 239 次

1 個回答

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這些答案是否有幫助？支持正確答案，以幫助社區從您的知識中受益。

I’ve seen this done where the account owner provides documentation of phone number ownership. From what I understand is a good bit of documentation and not quick, but we’ve been able to out pulse caller IDs not in Connect.

David

dmacias

已回答 7 個月前

專家

AWS-samfred

已審閱 6 個月前

AWS-samfred 專家
6 個月前
David is correct. Please reach out to AWS Support who can assist with this request. Happy building!

We use our client office numbers for our verified caller ids when making outbound calls, can I do this in Connect?

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