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If the problem is during domain registration, you may be eligible for free support.
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html
AWS provides a Basic support plan, free of charge, for all AWS customers. The plan includes assistance for the following issues related to domain registration:
- Transferring domains to or from Amazon Route 53
- Transferring domains between AWS accounts
- Increasing quotas on Route 53 entities, such as the number of domains that you can register (See Quotas.)
- Changing the owner of a domain
- Changing contact information for the owner of a domain
- Resending confirmation and authorization emails
- Renewing domains
- Restoring expired domains
- Getting information about Route 53 billing
- Providing proof of identity for .uk domains
- Deleting domains or disabling automatic renewal after you close your AWS account
AWS Support may be able to help you if you explain in detail the current problem you are having with your domain registration.
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AWS 官方已更新 1 年前- AWS 官方已更新 1 年前
Hi RIku, thanks for your prompt answer! Problem is when I go to https://support.console.aws.amazon.com/support/home#/case/create it does not provide any of such topics and categories as mentioned in your excerpt. They are saying, hey you get support for this and that, but it is nowhere to be initiated. Can you provide me an ultimate link where I can fill in a form? Thanks!
Try to set the categories as shown in the following image.
On the next screen, enter the "Subject" and "Description". In the "Description" section, please describe in detail your current domain registration problem. For example, please include all information such as what domain you are registering and the email address you are using.
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html#domain-contact-support-can-sign-in
Thanks again, just filed a support case under that somewhat inappropriate category :)