Inquiries about the inability to access after changing master account information

0
    • account name: Ensecu_Infra_Admin

Hello.

You have made changes to the master account. You have changed your existing account (alflsp1026@gmail.com ) to a changed account (park.do@ensecure.co.kr ). (Account and password can be changed)

And I tried to log in with the changed account (park.do@ensecure.co.kr ), but I got an error message saying that I could not access because I failed to authenticate.

I thought the password was wrong and tried to initialize it through the email address of the changed account (park.do@ensecure.co.kr ), but I couldn't change it because I didn't get an initialized password email.

I'd like to ask you what else I need to check. Please check it out.

ybh
已提問 4 個月前檢視次數 177 次
2 個答案
2
已接受的答案

Hello.

Please mask your AWS account ID etc.

Are you receiving emails in your spam mailbox?
Also, what happens if I try to sign in with my old email address?
If you still cannot sign in successfully, we recommend contacting AWS from the URL below.
https://support.aws.amazon.com/#/contacts/aws-account-support/

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專家
已回答 4 個月前
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專家
已審閱 2 個月前
0

Hello.

As you said, I modified the ID. It didn't even come to the spam mailbox, so I'll ask through the link you provided. Thank you.

ybh
已回答 4 個月前

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