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Barge options not available in threeparty

0

Call Barge options not available when we not enabled "Enable Multi-Party Calls and Enhanced Monitoring" in the Instance Telephony, we can only able to do Silent monitoring

But We can able to do both Silent monitoring and barge options in the multiparty calls.

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應用程式整合商業應用
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Amazon Connect監控功能
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Aanto
已提問 9 個月前檢視次數 219 次
1 個回答
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已接受的答案

Amazon Connect does not support barge-in in Multi-Party Calls. Please see the detailed documentation about that in the feature specifications.

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faddi
已回答 9 個月前
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Sedat Salman
已審閱 9 個月前
  • Aanto
    9 個月前

    it does not support barge in the Three party calls, it supports only in multiparty calls, thanks for sharing the feature specifications

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