We're currently downloading your exam files: 0% OnVUE

Hello

I scheduled my exam for today at 9:15 am, passed all system verification steps, identity and network completed successfully. the last steps were blocked with a message "We are currently downloading your exam files: 0%" no progress in 1 hour.

I reconnect to my AWS account and I try to reschedule my exam, but OnVUE block me since I have failed to load my exam.

![Capture d'écran 2023-11-29 091025!](C:\Users\CIAM Solutins\Desktop\Capture d'écran 2023-11-29 091025.png "Capture d'écran 2023-11-29 091025")

How can I retake my exam?

主題: 培訓與認證
標籤: 培訓與認證
語言: English

rePost-User-2599371

已提問 3 年前檢視次數 881 次

1 個回答

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Hello.

Regarding retesting, we probably cannot resolve the issue through re:Post, so we recommend that you contact Pearson VUE from the URL below.
https://home.pearsonvue.com/aws/contact

專家

Riku_Kobayashi

已回答 3 年前

rePost-User-2599371
3 年前
Hello

I tried to do this many times but the link redirects me to the AWS support page. I can't find any other solution to pass my complaint, so I put this post so that I can have the opportunity to retake my exam.
Riku_Kobayashi 專家
3 年前
Did you contact support using this email form? https://home.pearsonvue.com/Clients/Amazon-Web-Services/Customer-service/Email.aspx
rePost-User-2599371
3 年前
No, I don't contact him,from this link. I'm going to do it right now. Thanks

We're currently downloading your exam files: 0% OnVUE

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