AWS SES FDL(feed back loop) with email provider

Amazon SES actually handles the email feedback loop setup with major email providers on your behalf. You don't need to configure anything directly with your email provider. Here's a breakdown as How Email Feedback Loops Work:

1/ When someone marks your email as spam, their email provider registers a "complaint" against your sending domain.

2/ Major email providers (like Gmail, Yahoo, etc.) have established feedback loops with Amazon SES.

3/ Upon receiving a complaint, the email provider sends a notification to Amazon SES through this feedback loop.

Amazon SES can notify you of these complaints in many ways: Monitor complaints: Once the email feedback loop is set up, you can monitor complaints in the Amazon SES console. This will allow you to take action on complaints and improve your email-sending program. Email Forwarding: This is the default option. SES sends you an email with details about the complaint (sender, recipient, etc.). Amazon SNS Notifications: You can configure SES to send notifications to an Amazon SNS topic, which can then trigger further actions (e.g., sending you a text message or logging the complaint).

Some good reads : https://docs.aws.amazon.com/ses/latest/dg/monitor-sending-activity-using-notifications-email.html https://docs.aws.amazon.com/ses/latest/dg/send-email-concepts-deliverability.html

P.S : Contact your email provider if your email provider has not setup feedback loop: first step is to contact your email provider and request them to set up an email feedback loop for your Amazon SES account.