we the users would like to inform you that the server I created is experiencing a disruption, which is currently in the process of being repaired. 1. (Wordpress AWS Singapore Region, Zone A ap-southeast-1a) 2. I have tried and waited but no change at the moment. still Down for 9 hours, 52 minutes I am accessing the terminal in lightsail my terminal is black. please fix it asap. Thank you. taufiq setiawan ![lightsail Terminal](/media/postImages/original/IM5ffxYTvoReimHJA3g7NEag)

Help Server Amazon Singapore, Zone A (ap-southeast-1a) Down

we the users would like to inform you that the server I created is experiencing a disruption, which is currently in the process of being repaired.

(Wordpress AWS Singapore Region, Zone A ap-southeast-1a)
I have tried and waited but no change at the moment. still Down for 9 hours, 52 minutes

I am accessing the terminal in lightsail my terminal is black.

please fix it asap. Thank you. taufiq setiawan

lightsail Terminal

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asked 5 months ago149 views

1 Answer

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Accepted Answer

Hello.

I checked the service health dashboard, and the Lightsail service itself does not appear to be experiencing any problems.
https://health.aws.amazon.com/health/status

Can I connect using an SSH client or something other than from Lightsail's console?
Also, are there any errors output when connecting using an SSH client?
https://lightsail.aws.amazon.com/ls/docs/en_us/articles/lightsail-how-to-set-up-putty-to-connect-using-ssh

EXPERT

answered 5 months ago

EXPERT

reviewed 5 months ago

Riku_Kobayashi EXPERT
5 months ago
In some cases, you may need to create a snapshot of Lightsail and use the startup script to change firewall settings or start SSH. https://repost.aws/knowledge-center/lightsail-resolve-ssh-console-errors

sudo ufw disable sudo iptables -F sudo mv /etc/hosts.deny /etc/hosts.deny_backup sudo touch /etc/hosts.deny sudo systemctl enable sshd sudo systemctl restart sshd
Taufiq Setiawan
5 months ago
this is me using the terminal on lighsail but me, not using the terminal on putty
Riku_Kobayashi EXPERT
5 months ago
To determine whether there is a problem with SSH or the browser, try connecting using an SSH client. For example, if there is a problem when connecting with SSH using putty, etc., the problem is with SSH, not Lightsail, so you can try restarting Lightsail or re-creating it from a snapshot.
Taufiq Setiawan
5 months ago
Gives a very precise answer, I have successfully restored my website, by trying to create a new WP. and restore with Snapshosts. Thank you Kawan for helping me provide very useful information