Changes made directly in S3 not reflected in SMB share after RefreshCache update

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I've create a new prefix inside my S3 bucket and added files using the GUI. After issuing the refreshcache command (in the browser and cli) the prefix does not appear. However, the prefix and files are visible in S3 bucket.

Brian
asked a month ago225 views
2 Answers
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Hi

Here are some of the issues I can assume,

  • Targeted Refresh: Did you use the RefreshCache command on the specific file share where you expect the new prefix? If you have multiple shares, each needs a separate refresh.
  • Time Consistency
  • Some SMB clients might cache directory listings. Try clearing the cache on your SMB client application

Gateway file share issues: https://repost.aws/knowledge-center/storage-gateway-s3-changes-not-showing

This resource also provides insights into refreshing the cache: https://repost.aws/knowledge-center/storage-gateway-s3-changes-not-showing

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EXPERT
GK
answered a month ago
0

Hello.

Does this mean that you updated the cache using the steps in the document below?
https://repost.aws/knowledge-center/storage-gateway-s3-changes-not-showing
https://docs.aws.amazon.com/filegateway/latest/files3/troubleshooting-file-share-issues.html#s3-changes-issue

It may be taking some time to update the cache, so it may be a good idea to wait a while.
https://repost.aws/knowledge-center/storage-gateway-refreshcache-latency

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EXPERT
answered a month ago

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