CallRecording FileName in S3

Question

Hi  
  
When I add Set Call Recording Behavior the conversation is stored in S3 with   
Contact-id_timestamp.wav format file.  
  
I can get the contact-id when the call start by Amazon connect stream API(contact.getContactId())  
is there a way we can get the timestamp so that I can save the exact file name in my internal DB so that I can retrieve the file with the exact name from s3.

Answer

Hi Siddiq,  
  
The right way to do this would be to get this from the Contact Trace Record via the Kinesis stream/firehose. In this JSON object you a Recording Object:  
  
"Recording": {  
"DeletionReason": null,  
"Location": "mybucket/connect/vf-connect-demo/CallRecordings/2019/02/13/e2e44c3e-9d27-41b7-b581-247f83789bb2_20190213T10:13_UTC.wav",  
"Status": "AVAILABLE",  
"Type": "AUDIO"  
},  
  
The time stamp is HH:MM, but this is when the system connected it to the agent.  
  
More info on data: https://voicefoundry.com/amazon-connect-data-sources-part-1/  
  
Thx  
Dan

CallRecording FileName in S3

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