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Yes, we will need more info on how to reproduce your problem to see how to solve it. Like @thakarma was asking you. Feel free to write in french if it is easier. Au plaisir de pouvour vous aider.
con risposta 2 anni fa
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Sorry for the delay, I missed the notification.
I have a really simple Lex model which contains: OuiIntent (9 utterances) NonIntent (6 utterances) FallbackIntent HelpIntent
When the user say something that isn't in the model, Lex will resolved to FallbackIntent -> FallbackIntent works fine.
When the user is not speaking (empty audio) , Lex will resolved the last changed Intent. -> Lex should use FallbackIntent when the audio is empty.
con risposta 2 anni fa
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1/ Could you please elaborate on what you mean by "when the user doesn't say anything"? Does it mean an empty audio without any utterance? 2/ Could you please provide more information about the custom intent that is being invoked by Lex? What kind of sample utterances does it contain? 3/ If possible, Can you please provide the intent classification JSON response from Lex?