Billed for OnDemandStreamHr in Kinesis despite no instances running

Question

I've been billed about $30/month for Kinesis "OnDemandStreamHr" at about 720hr/month (so running 24hrs) for the last few months. I was playing around with Kinesis in January when studying for the ML cert, which is when the billing started, so that tracks, but I was very careful to shut down all my instances. I still don't see any running kinesis instances despite the billing continuing to happen. Any insight would be much appreciated.

Answer

Hello there,

Sorry to hear about this trouble! If you haven't had the chance, this guide offers steps to troubleshoot the resources generating charges: 
https://go.aws/resources-unexpected-charges.

If you still find yourself with questions or concerns, our Billing team has the visibility needed to take a closer look. To begin an investigation, please open a secure correspondence by creating a case here: 
https://go.aws/support-center.

Thank you,

\- John M.

Billed for OnDemandStreamHr in Kinesis despite no instances running

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