CloudTrail Console showing blank screen

Hi, I would suggest to clear out cache, cookies, re-login and try again

If you open your browser developer tools and look for the console messages do you see any errors that may help diagnose the issue further?

I've tried clearing my browser data (cache, cookies, data, and all other options selected). I've also tried on Chrome 97.0.4692.99.

Here is the console output when loading the CloudTrial page:

d6b2kad6rb03m.cloudfront.net/css/aws-cloudtrail-e9df402cb1403848ab72349f3c7d77485953925d.gz.css:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
d6b2kad6rb03m.cloudfront.net/css/aws-cloudtrail-b4e245afe97a1c81998d19f21473e66a134475f1.gz.css:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
d6b2kad6rb03m.cloudfront.net/css/aws-cloudtrail-842c9175672c593231247c04f63bd2aeb533b3ea.gz.css:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
aws-cloudtrail-4dce33a718d6ce79a16f8b1cc6d88d3b09d6e73e.gz.js:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
aws-cloudtrail-56db7694481b23ce9e42709dcf12ca13cf279662.gz.js:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
aws-cloudtrail-0fa74b39d7b407552ba2a128a14eea92695ac4f7.gz.js:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
prod.log.shortbread.analytics.console.aws.a2z.com/1x1.png?severity=info&message=checkForCookieConsent&payload=%7B%22timestamp%22%3A1643145257464%2C%22logVersion%22%3A%221%22%2C%22domain%22%3A%22console.aws.amazon.com%22%2C%22url%22%3A%22https%3A%2F%2Fconsole.aws.amazon.com%2Fcloudtrail%2Fhome%3Fregion%3Dus-east-1%22%2C%22cookie%22%3A%7B%22essential%22%3Atrue%2C%22performance%22%3Atrue%2C%22functional%22%3Atrue%2C%22advertising%22%3Atrue%7D%7D:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
aws-cloudtrail-f2fc9bae8aa11cb32d6dfdfa1d21760857edebe7.gz.js:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
aws-cloudtrail-7f4fc0f1a9067f5200007bcee9a19d1a5847ae3d.gz.js:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
aws-cloudtrail-a1993cd981387ef272b83a1eb621df3f54839626.gz.js:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
o197999.ingest.sentry.io/api/6008007/envelope/?sentry_key=3b4bb33e1dfc432c9ccd9f9ce5a4bd25&sentry_version=7:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
o197999.ingest.sentry.io/api/6008007/envelope/?sentry_key=3b4bb33e1dfc432c9ccd9f9ce5a4bd25&sentry_version=7:1 

it appears to be blocked by a pop up blocker or something on the browser, could you please check if a pop up blocker extension is blocking the console?

I would also recommend you to try Chrome or Firefox just to rule out a browser issue.

Chrome and Safari were freshly installed with no modifications to any settings and no extensions installed...However, today when I tested on Brave (my default browser with lots of extensions and ad blockers) it decided to work. I have not changed any settings except for upgrading my OS from macOS 12.1 to macOS 12.2 and restarting my machine.

The console errors have disappeared and everything seems to work as intended...Thanks for everyone's help, regardless!

I'm running into the same issue of a black screen when opening CloudTrail. I tried Chrome incognito and Safari as well but without success. Here is my Chrome console output:

GET https://d6b2kad6rb03m.cloudfront.net/css/aws-cloudtrail-f713facc7f798b030d30bc654ddbb85fd94189ec.gz.css net::ERR_NAME_NOT_RESOLVED
home:123     GET https://d6b2kad6rb03m.cloudfront.net/css/aws-cloudtrail-430ab69311369e774bdfec7d1dc313fcc4f01720.gz.css net::ERR_NAME_NOT_RESOLVED
home:139     GET https://d6b2kad6rb03m.cloudfront.net/css/aws-cloudtrail-904c1b50ab915f827956619ec0500ffac187748a.gz.css net::ERR_NAME_NOT_RESOLVED
home:233     GET https://d6b2kad6rb03m.cloudfront.net/js/aws-cloudtrail-4dce33a718d6ce79a16f8b1cc6d88d3b09d6e73e.gz.js net::ERR_NAME_NOT_RESOLVED
home:249     GET https://d6b2kad6rb03m.cloudfront.net/js/aws-cloudtrail-56db7694481b23ce9e42709dcf12ca13cf279662.gz.js net::ERR_NAME_NOT_RESOLVED
home:265     GET https://d6b2kad6rb03m.cloudfront.net/js/aws-cloudtrail-c2797627039fb51cc7a6b8c7c96b98e7d23fa387.gz.js net::ERR_NAME_NOT_RESOLVED
home:281     GET https://d6b2kad6rb03m.cloudfront.net/js/aws-cloudtrail-d7c280d45544a79b66d6dfab83dc11816fb90443.gz.js net::ERR_NAME_NOT_RESOLVED
home:297     GET https://d6b2kad6rb03m.cloudfront.net/js/aws-cloudtrail-246de9c06392accacdf905527a444171edf807c6.gz.js net::ERR_NAME_NOT_RESOLVED
home:313     GET https://d6b2kad6rb03m.cloudfront.net/js/aws-cloudtrail-f8bfb975a22b383859694f31696a27344ebd6acb.gz.js net::ERR_NAME_NOT_RESOLVED