I don't use Service and I Got billed after 1 year

0

Hello After 1 year of not using your Service (ho suppose to be free) your service charge me for about 19 dollars.

How can I cancel that service? Can I apply for Refund????

已提問 1 年前檢視次數 235 次
3 個答案
1

Hi,

If you want to close your account, refer to this. https://repost.aws/knowledge-center/close-aws-account

If you still want to keep the account, I would recommend looking into preventing charges from Free Tier:

Specifically, you can try to contact Support and explain your situation, where usually they are quite open in cancelling the fee one time if there has been a mistake or people are not aware of running usage.

Hope it helps and if it does I d appreciate the answer to be accepted, so that community can benefit for clarity, thanks ;)

profile picture
專家
已回答 1 年前
0

I write to support on email but they say i need to log in to my panel and then write to support. And I only find this section where can post my question. Do you have any direct link do support?

已回答 1 年前
0

You can contact AWS support at this URL.
Login to the AWS account where your billing is occurring and open the following URL.
For support cases, please select "Account and billing" and describe in detail the problem you are experiencing.
https://support.console.aws.amazon.com/support/home?region=ap-northeast-1#/case/create

profile picture
專家
已回答 1 年前

您尚未登入。 登入 去張貼答案。

一個好的回答可以清楚地回答問題並提供建設性的意見回饋,同時有助於提問者的專業成長。

回答問題指南