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My toll free number not working

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My toll free number not working .this number was assign to me but after 20 days of using this number its not working after one ring it start giving tone any one can help me in this so please help me I have raised case so many time always there is question for me and after answering again support team comes with new question

Sujets
Intégration d'applicationsApplications commercialesGestion et gouvernance
Balises
Amazon ConnectOpérations du centre d'appelsAWS Account Management
Langue
English
amjadimam
demandé il y a un mois190 vues
1 réponse
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If you've already contacted support multiple times and are not getting the assistance you need, you may want to escalate the issue to a higher level of support. if yolu are using enterprise account you can escalate through your TAM ( Technical Account Manager) https://aws.amazon.com/it/premiumsupport/plans/

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EXPERT
A_J
répondu il y a un mois
  • GK EXPERT
    il y a un mois

    Curious to know How to escalate the ticket to higher level from console ?

  • A_J EXPERT
    il y a un mois

    It depends on your plans . if yolu are using enterprise account you can escalate through your TAM https://aws.amazon.com/it/premiumsupport/plans/

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