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Have you added the "client subdomain" as an alternate domain name in your CloudFront distribution? This is required, as is an SSL certificate for the "client subdomain" if you plan to support HTTPS traffic.
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We don't control the clients sub domain and SSL cert so CloudFront will not allow us to add the name to our CDN
Then this is the expected behavior. If you do not own the domain, cannot make changes to DNS, and do not have the SSL certificate and private key, you cannot serve traffic for it!