AWS Blu Insights account is inactive even after registration

Question

Upon attempting to log into AWS Blu Insights, I encountered a registration page. After entering the required details, I received a message indicating that my Blu Insights account is still inactive.

Accepted Answer

It is also possible that your account is activated, but you might be trying to log in with the “root” AWS role. However, it is possible you signed up with a different AWS role.
In the AWS console, you can switch to the role used during your registration and log in to AWS Blu Insights.

Answer

* Verify the IAM role used by Blu Insights has the necessary permissions to access the service, including the `m2:GetSignedBluinsightsUrl`  action on the correct resource ARN.
* Make sure to replace the AWS Region and account ID correctly in the IAM policy example if using that method.
* It may take some time after account creation and role configuration for the status to be updated to active in the Blu Insights system.
* Review any error messages in the AWS console or Blu Insights registration page carefully for clues on the cause.
* As a test, try deleting and recreating the IAM role to Blu Insights to ensure it has the latest policy configuration applied.

AWS Blu Insights account is inactive even after registration

Relevant content