WorkMail Questions

Here are the answers to your questions:

1. Is there an auto sign out / time out functionality? If a user walks away will the web client time-out and revert to sign on screen?

Yes, this timeout is given by Galaxy (the Directory Service). A users gets an access token that is valid for a short time and refresh token that is valid for 7 days. Every time you use the refresh token you get a new one that is again valid for 7 days. You can do this for a total of 30 days and then you need to log in again. So, as long as the user has the browser open, it shouldn't be logged out for 30 days.

2. Where would we forward MX RECORDS too?

Depending on which region the WorkMail organization resides:

For the US East (N. Virginia) Region, the record must be: 10 inbound-smtp.us-east-1.amazonaws.com For the EU (Ireland) Region, the record must be: 10 inbound-smtp.eu-west-1.amazonaws.com For the US West (Oregon) Region, the record must be: 10 inbound-smtp.us-west-2.amazonaws.com

3. What is the process if a user wants to see what is being blocked via the Spam filter?

WorkMail uses SES to send/receive emails, when the spam filter for incoming messages determine that a given email is spam, it will tag it, and the message will be placed in the Junk folder (SES only drop emails that contain virus). Unfortunately there isn't a centralized console to monitor which emails has been marked as Spam.

Hope this helps with your query.