CloudResearch AWS spending limit

Question

I'm hoping to run a survey through CloudResearch (a wrapper for mTurk). I've done this in the past, but now I'm running into problems with my AWS available funds.

CloudResearch lists my available AWS funds at $1,000 despite the fact that my AWS monthly credit limit is $20,000 (it has been at this level for roughly a year). The support team at CloudResearch suggests the holdup is on the AWS side, and that there might be another quota/hold that is binding.

Has anyone managed to solve this problem (increasing the available funds on CloudResearch)?

Answer

Hello there,

I would like to advice that CloudResearch is a third party service not associated with Mechanical Turk. Moreover, I would like to suggest you to contact CloudResearch - given is the link to contact Cloud Research [1]. Further, we would be happy to review your account and provide guidance. However, to protect account security, we can only discuss account specific information through the email address registered to the account in question and I request you to contact us back using our contact form (https://support.aws.amazon.com/#/contacts/aws-mechanical-turk) and kindly be sure to mention the registered email address in the email field.

References:
[1]. https://www.cloudresearch.com/contact-us/

CloudResearch AWS spending limit

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