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Hi,
I'm sorry to hear you're experiencing problems with configuring your account on a IOS device. For the Exchange configuration to work you can used a .awsapps.com email address. this does mean that your user needs a email alias with that domain configured. After adding a email alias with .awsapps.com you can use that to create a Exchange account. The account will use the primary email address for sending mail.
Kind regards, Robin
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Thanks Robin. It's working now.