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This article might help you
https://repost.aws/knowledge-center/acm-email-validation-custom
answered a year ago
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Hi,
You could check validation type, is DNS or email?
Usually DNS is automatic and, if configures correctly, should take from a few minutes to a day depending on propagation.
Email validation is manual and if you don’t approve the link within 3 days from the sending, then you have to request again as expired.
https://docs.aws.amazon.com/acm/latest/userguide/certificate-validation.html
If above guide doesn’t help, you may worth to contact Support, hope it helps.
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