Questions tagged with Support Case
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we have AWS Business supports but whenever we raise RDS related queries even with production system impaired severity. AWS takes more time to associate an agent. It's really bad to say that from...
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54
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asked a day agolg...
Hi team, we have AWS Developer support with 12h response time for system impaired, we are facing a difficulty and raised a ticket its been 2 days still its unassigned
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131
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asked 17 days agolg...
I recently changed the root account email for my AWS account after undergoing OTP verification successfully. Upon checking the profile section, it indicated that the email had indeed been changed....
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197
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asked 18 days agolg...
Hi Didier_Durand,
I would like to address this question to Didier_Durand, who is a moderator on this platform. I am curious about the benefits of reposting that some users are engaging in. It seems...
Accepted AnswerSupport Case
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186
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asked a month agolg...
I requested to reach concerto. A server is created for me. However, as you see in the uploaded photo , there is a login id and password. As I couldn't see any information about ID in the outputs...
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127
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asked a month agolg...
No response from AWSlg...
Hi I have a case opened for 6 days and hasn't been assigned
How do I go about escalating. This is not the service I have come to expect from AWS
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130
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asked a month agolg...
Hi, I am looking to have an email distribution list added automatically to additional contact info when I open a support case with AWS. Is there a way to achieve this?
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182
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asked a month agolg...
Two years ago (February 15, 2022, 22:44), I purchased a Reserved Instance which ID: 85c10a29-239e-xxxx, with an expiration date of February 14, 2025, and paid the full Upfront price: $4,348.00
I...
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224
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asked a month agolg...
I have logged in to aws(Root user) to create a support case. An error message pops up as "You dont have necessary IAM permission to view that support case". How and where else can i contact support?
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134
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asked a month agolg...
My support caselg...
i have created a case , but its not assigned yet , please let me know how can i escalate it.
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139
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asked 2 months agolg...
Hi,
I opened a support case with aws and they responded back to me via email, however whenever I try responding back (I just reply to the same email that I received) I get an immediate auto response...
3
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194
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asked 2 months agolg...
It's been almost 4 days since we opened the case ( case id: *************** ) and haven't received a response yet, it's still in the unassigned status.
This delay is concerning, especially...
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171
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asked 2 months agolg...