Questions tagged with Support Case
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I recently changed the root account email for my AWS account after undergoing OTP verification successfully. Upon checking the profile section, it indicated that the email had indeed been changed....
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63
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asked 13 hours agolg...
Hi Didier_Durand,
I would like to address this question to Didier_Durand, who is a moderator on this platform. I am curious about the benefits of reposting that some users are engaging in. It seems...
Accepted AnswerSupport Case
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167
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asked 15 days agolg...
I requested to reach concerto. A server is created for me. However, as you see in the uploaded photo , there is a login id and password. As I couldn't see any information about ID in the outputs...
2
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99
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asked 16 days agolg...
No response from AWSlg...
Hi I have a case opened for 6 days and hasn't been assigned
How do I go about escalating. This is not the service I have come to expect from AWS
2
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113
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asked 19 days agolg...
Hi, I am looking to have an email distribution list added automatically to additional contact info when I open a support case with AWS. Is there a way to achieve this?
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166
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asked 20 days agolg...
Two years ago (February 15, 2022, 22:44), I purchased a Reserved Instance which ID: 85c10a29-239e-xxxx, with an expiration date of February 14, 2025, and paid the full Upfront price: $4,348.00
I...
1
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190
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asked 24 days agolg...
I have logged in to aws(Root user) to create a support case. An error message pops up as "You dont have necessary IAM permission to view that support case". How and where else can i contact support?
4
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118
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asked a month agolg...
My support caselg...
i have created a case , but its not assigned yet , please let me know how can i escalate it.
1
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121
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asked a month agolg...
Hi,
I opened a support case with aws and they responded back to me via email, however whenever I try responding back (I just reply to the same email that I received) I get an immediate auto response...
3
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176
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asked a month agolg...
It's been almost 4 days since we opened the case ( case id: *************** ) and haven't received a response yet, it's still in the unassigned status.
This delay is concerning, especially...
1
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155
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asked a month agolg...
We are a long-time paying customer (for approximately a decade) and recently received an email from Amazon that seems unusual. While the email address appears to be genuine, I'd like to confirm its...
2
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436
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asked 2 months agolg...
I have created another account using different email address and different phone number. I have verified my payment and everything else. But at phone number verification after putting my number it...
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257
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asked 2 months agolg...