Questions in Application Integration
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I have embeded the amazon connect with amazon connect streams API, And i am using popup to login in amazon connect.
But when i Access my EC2 instance URL it sows me the following Error
![Enter image...
2
answers
0
votes
117
views
asked 21 days agolg...
I am trying to create a payload definition that should look like - in 1st step which is **new tasks.LambdaInvoke**
```
"StepResult":[
"Step1":{
"Status" : "Success"
"Errors":...
1
answers
0
votes
86
views
asked 21 days agolg...
We recently used the Service Cloud Voice with Amazon Connect, it is working fine. However, we wanted to implement a round-robin assignment for our agents on the Amazon Connect side as this cannot be...
2
answers
0
votes
118
views
asked 22 days agolg...
I would like to delete a few routing profiles that were created when the instance was stood up. However the documentation is not clear and sends you through 10 other docs that have nothing to do with...
3
answers
0
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157
views
asked 22 days agolg...
Hello AWS Community,
I am currently working on a project where maintaining the order of messages in an SQS queue is critical. I'm using an SQS FIFO queue with the expectation that messages will be...
1
answers
0
votes
382
views
asked 22 days agolg...
I have a Lex bot with a single intent, I have added multiple slots. in these slot I have builtin slot with the name "AppointmentDate" with a prompt "Which day would you like". I am using a Lambda to...
0
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0
votes
183
views
asked 22 days agolg...
Hello all,
Does anyone have any in depth knowledge on how transferring to an external number works in Connect? I'm specifically interested in if there is (or should be) a difference in billing for...
1
answers
0
votes
153
views
asked 23 days agolg...
I have a step function in which I have a task where I start execution of another step function. It usually returns the HTTP meta data (`SdkHttpMetadata` to be specific) in the output and I use the...
1
answers
0
votes
89
views
asked 23 days agolg...
How to get inputTranscript i.e. customers first words in a Lex bot back into Amazon Connect flowlg...
I have a Lex VOICE bot that asks.."What can I help you with today?" when it is first invoked. I am wondering if there's an easy way to capture the customer's first words transcribed as text so I can...
1
answers
0
votes
186
views
asked 24 days agolg...
Hi, We are facing Issue on Chat Channel.
After Customer and Agent interaction is done, Customer need to continue with some other service. Hence Agent is transferring the Chat interaction to another...
0
answers
0
votes
138
views
asked 24 days agolg...
I have created a custom labelling job using API. Job creation is successful. Also I am able to get responses. But in the console- it says that the job is complete with labelling errors and in the...
0
answers
0
votes
219
views
asked 24 days agolg...
Hi, I'm planning to use SNS to send 2MFA SMS transactional messages from Cognito.
Users' phone numbers in Cognito User Pools are from various countries, but I only have budget to register one short...
1
answers
0
votes
74
views
asked 24 days agolg...