Questions tagged with Support Case
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Hello
We opened a support case under our Business Support Plan to resolve a problem with our OpenSearch upgrade, but right now it has already passed 5 days since we opened the case and nothing. The...
1
answers
0
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90
views
asked 2 days agolg...
Very bad paid support account response, why?
From 24 hours, no response on my tickets, why?
3
answers
0
votes
112
views
asked 5 days agolg...
I'm trying for (2+) weeks to resolve my Cloudfront error and the AWS Support agent seems out of ideas.
It's disappointing as AWS Support should add efficiency and productivity to the...
1
answers
0
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213
views
asked 13 days agolg...
cannot see billing options, or even account settings to change the root user.
currently using connect to service cloud voice with Salesforce and lot of settings (clickable) links are basically leading...
1
answers
0
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399
views
asked 20 days agolg...
we have AWS Business supports but whenever we raise RDS related queries even with production system impaired severity. AWS takes more time to associate an agent. It's really bad to say that from...
2
answers
0
votes
88
views
asked 23 days agolg...
Hi team, we have AWS Developer support with 12h response time for system impaired, we are facing a difficulty and raised a ticket its been 2 days still its unassigned
2
answers
0
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323
views
asked a month agolg...
I recently changed the root account email for my AWS account after undergoing OTP verification successfully. Upon checking the profile section, it indicated that the email had indeed been changed....
1
answers
0
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255
views
asked a month agolg...
Hi Didier_Durand,
I would like to address this question to Didier_Durand, who is a moderator on this platform. I am curious about the benefits of reposting that some users are engaging in. It seems...
Accepted AnswerSupport Case
2
answers
0
votes
208
views
asked 2 months agolg...
I requested to reach concerto. A server is created for me. However, as you see in the uploaded photo , there is a login id and password. As I couldn't see any information about ID in the outputs...
2
answers
0
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189
views
asked 2 months agolg...
No response from AWSlg...
Hi I have a case opened for 6 days and hasn't been assigned
How do I go about escalating. This is not the service I have come to expect from AWS
2
answers
0
votes
152
views
asked 2 months agolg...
Hi, I am looking to have an email distribution list added automatically to additional contact info when I open a support case with AWS. Is there a way to achieve this?
1
answers
0
votes
208
views
asked 2 months agolg...
Two years ago (February 15, 2022, 22:44), I purchased a Reserved Instance which ID: 85c10a29-239e-xxxx, with an expiration date of February 14, 2025, and paid the full Upfront price: $4,348.00
I...
1
answers
0
votes
296
views
asked 2 months agolg...