Questions tagged with Support Case
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We have created a support case on Tuesday last week, and almost a week has passed without any response; the case is still unassigned. We are currently on the business support plan. We left multiple...
Accepted AnswerSupport Case
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199
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asked 8 months agolg...
We have AWS Developer support plan. I posted a question to them 5 calendar days ago. It is still sitting as unassigned. It seems like the SLA is less 24 hours for general guidance and less than 12...
Accepted AnswerSupport Case
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249
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asked 8 months agolg...
Probably a silly question, as i bet the answer is NO WAY
Can anyone offer any help, how do i get to chat to some one senior with god like powers over AWS (maybe not as high as Jeff B., but hay, i am...
1
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312
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asked 8 months agolg...
Hello Everyone,
Does anyone know how to get in contact with AWS if they don't respond to a support case. I have the developer tier support plan and my system impaired case is already 5 days old by...
1
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233
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asked 8 months agolg...
Hello, we have a technical support ticket Case ID XXXXXXXXXXX that is still unassigned after 6 days. This is extremely frustrating as I can't use my service until the case is resolved and we can't...
1
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225
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asked 8 months agolg...
i creat a case my aws account but team not response and case is open what i do now
1
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294
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asked 8 months agolg...
When subscribing to a Partner-Led ES instead of going through AWS support directly, what is the SLA for PLES? Does it vary per solution...
1
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598
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asked 9 months agolg...
To the AWS Support Team,
I am writing to bring your attention to my support ticket, which has remained unassigned for the past six days. The specific ticket reference number is xxxxxxxxxxx.
we...
2
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282
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asked 9 months agolg...
I am really panicking - I have been waiting for over 24 hours now and no response to my case.
My business site is 100% down. When I reply to my own case and then select the phone option, I get a...
2
answers
1
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290
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asked 9 months agolg...
I have a support ticket open for more than 72 hours requesting access to SES production mode.
The only response I got so far was just an automatic message just after opening the ticket asking for...
3
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4
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714
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asked 10 months agolg...
Hi - We are trying to get our pinpoint spending limit increased. It is currently set to $1. We have opened a support case approx 12 hours ago and it is currently still unassigned. Is this expected...
2
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0
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354
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asked a year agolg...
Recently we recieved an alert from aws mentioning about the new feature of **recursive invocation detection**, and added that a couple of lambda functions had recursive invocations in the last 3...
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676
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asked a year agolg...