Questions tagged with Support Case
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Anyone knows how quickly Amazon staff processes the requests to move from Sandbox to production? We used SMS services to send 2FA login codes for several years now and suddenly due to some new...
5
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397
views
asked 7 months agolg...
I have requested SMS production access from my account and the support case is still unassigned. The case was created on 2023-11-03. Case ID: ***********.
1
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205
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asked 7 months agolg...
I opened a support case (Case ID xxxxxxxxxx) for migrating our SES out of the sandbox and into production. The support reply included the following text:
> Our team provides an initial response to...
1
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0
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209
views
asked 7 months agolg...
Hello guys,
I am writing you since I have no answer regarding my "get out of sandbox" request since 2nd November.
I also already opened another support case, asking the question, why I get no...
1
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0
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275
views
asked 7 months agolg...
We have posted a limit increase support case raised on Thu Nov 02 2023 11:45:47 GMT+0530 and it is still unassigned. I understand we have a Basic support plan however this is a simple limit increase...
1
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212
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asked 7 months agolg...
I have paid AWS Support, and have created a case verbatim to what's provided below. The only thing I'm trying to do in "Cognito, SDK" is import the `@aws-sdk/client-cognito-identity-provider`. I have...
3
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370
views
asked 7 months agolg...
If anyone from AWS support reads these forums, I opened a ticket on 25-10-2023 and have gotten no response to it yet. If someone can take it, I would greatly appreciate it.
*Edit: Removed case ID —...
2
answers
1
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2620
views
asked 7 months agolg...
Hello,
I created a support request for a limit increase and it's already ~~3~~5 days without any response, the ticket is still unassigned.
Maybe it's normal, but seems unreasonable to me to not get...
4
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0
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447
views
asked 7 months agolg...
It has been 2 days(48 hrs+) since I requested for account to be taken out of SES Sandbox. I am on the basic Support plan and that it should have been actioned within 24 hours. This is now hampering...
1
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234
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asked 7 months agolg...
I am writing to express my deep concern and frustration regarding the ongoing issues with my website hosted on your platform (www.anzstaffing.com). Despite previous attempts to resolve the matter, my...
1
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-2
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263
views
asked 8 months agolg...
Hi,
I have my "AWS Certified Solutions Architect - Professional" exam scheduled on 30 Oct 2023 at 11:00am IST. This is an offline exam managed by Pearson VUE.
Candidate ID: XXXXXXXXXX
Registration...
1
answers
0
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296
views
asked 8 months agolg...
Case ID xxxxxxxxxxx
Aws is not responding for my request for SES: Production Access , they asked for details i have given them , but no response , anyone from aws team look into it, last responded...
1
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0
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354
views
asked 8 months agolg...