Questions in Business Applications
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Hi, We are facing Issue on Chat Channel.
After Customer and Agent interaction is done, Customer need to continue with some other service. Hence Agent is transferring the Chat interaction to another...
0
answers
0
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130
views
asked 15 days agolg...
Hi,
I noticed the Amazon Pinpoint Phone Number Validator is currently providing wrong formatting information.
For instance for the following sample Ethiopian Mobile number : +251911223344
Pinpoint...
1
answers
0
votes
50
views
asked 16 days agolg...
I am currently using Google Workspace for my business's email and am trying to switch over to Amazon Work Mail. I have a domain registered with an outside provider and I am having trouble verifying my...
1
answers
0
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83
views
asked 16 days agolg...
My Pinpoint SMS Toll Free Number registration was rejected with a Message that "Provided URL for website is not accessible". But the url is valid and public accessible even though the website...
1
answers
0
votes
58
views
asked 17 days agolg...
Hello,
We currently have an issue with the number of webhooks through SNS that were received yesterday (May 02, 2024) relating to our sent emails.
Using the following data:
"total_sent": 20260,
...
2
answers
0
votes
60
views
asked 18 days agolg...
There is a requirement of sending emails via SES with from address as "reports@app.mydomain.com".
I own a domain name (mydomain.com) and have created and verified the Domain identity "mydomain.com" by...
1
answers
0
votes
156
views
asked 18 days agolg...
Hello,
I have been trying to get production access for AWS Simple Email Service but have been denied without any clue why? I intend on using AWS SES to send transactional emails for myself and my...
1
answers
0
votes
56
views
asked 19 days agolg...
I'm trying to implement custom authentication flow in Cognito for OTP-based authentication over email for which I have written my lambda functions using AWS Java 2 SDK.
The problem is with the...
1
answers
0
votes
93
views
asked 19 days agolg...
From what I can tell, there is not a configuration specified in the Cognito User Pool [specification](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-cognito-userpool.html)...
1
answers
0
votes
125
views
asked 20 days agolg...
I couldn't find anything in the pricing documentation for Connect, so I want to say no?
https://aws.amazon.com/connect/pricing/
What about having Connect do a translation of text in the Play Prompt...
2
answers
0
votes
395
views
asked 20 days agolg...
I'm using amazon connect widget script with custom button, when user click on the custom button(Chat with US), we open an custom form where we ask for there name and email id, and when they submit the...
1
answers
0
votes
382
views
asked 20 days agolg...
I've tried using both the aws qbusiness chat-sync CLI command and the underlying API but can't get either to work even though I'm using a user with full `"qbusiness:*" access to all "*"...
4
answers
3
votes
428
views
asked 20 days agolg...