Questions tagged with Amazon Connect
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IU Builder is showing it Ok:
![Enter image description here](/media/postImages/original/IMws02K7joQ-qZ8lLzFyb42g)
But when view is rendered, is working same as input text field, ?.
![Enter image...
Accepted AnswerAmazon Connect
1
answers
0
votes
106
views
asked 3 months agolg...
How do I pass a token or ContactId to chat INIT function so as not to create new session every time? I'd like the chat to continue as the same user while moving from page to page. We are embedding the...
1
answers
0
votes
108
views
asked 3 months agolg...
Hello, the situations is:
In our custom view: we have the schema that appear at left side panel (*at `https://leads-eng.my.connect.aws/views/<viewId>`*)
![Enter image description...
1
answers
0
votes
104
views
asked 3 months agolg...
For example "Get Customer Input" block exits with "Error" branch. I whant to make a call to lambda function and provide some information about error to lambda. Is there any way to get error...
2
answers
1
votes
104
views
asked 3 months agolg...
I understand how to build bots and use the different message groups like text, SSML, etc. I cannot find a way to get lex to select the right "type" of response for chat vs. voice. For example, let's...
2
answers
0
votes
183
views
asked 3 months agolg...
Can Amazon Connect contact lens recognize the speaker's identity using Interaction Transcription?
2
answers
0
votes
163
views
asked 3 months agolg...
While trying to install Amazon Connect CTI adapater in Salesforce Lighthning, the installation fails with the below error.
Your request to install package "Amazon Connect - Universal Package Winter...
Accepted AnswerAmazon Connect
1
answers
0
votes
129
views
asked 3 months agolg...
I wrote a simple program in Javascript (see below) that creates a new Routing Profile in an Amazon Connect instance. It fails with "not authorized to perform: connect:* on resource: * with an...
Accepted AnswerAmazon Connect
1
answers
0
votes
100
views
asked 3 months agolg...
Hi
We have been using connect/lex etc for over a year now but have not enabled contact lens. When we do enable contact lens, are we able to retrospectively redact the data from the calls we received...
1
answers
0
votes
192
views
asked 3 months agolg...
How to contact a aws data center
1
answers
0
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155
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asked 3 months agolg...
Does anyone have a working JavaScript example of successfully initializing the AmazonConnectSDK that is hosted on GitHub and used for third-party apps in Agent Workspace? All I want to do at this...
Accepted AnswerAmazon Connect
2
answers
0
votes
166
views
asked 3 months agolg...
I want to cancel my advance auto tasks in Amazon bot
0
answers
0
votes
100
views
asked 3 months agolg...