Transitioning from Tech Support to Cloud Technician

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Hello. I'm looking into transition from Technical Support to becoming a Cloud Technician. What path should I follow? If you have any suggestions for me, they'll be greatly appreciated. Thank you.

asked a year ago227 views
2 Answers
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Accepted Answer

Hi Resto Man,

Assuming this will be your first experience with Cloud, and AWS in particular, I would recommend to look into following resources:

  • Skillbuilder: https://explore.skillbuilder.aws/learn This is a self paced digital training where you can getting started, particularly Cloud Essentials: https://explore.skillbuilder.aws/learn/course/external/view/elearning/15009/getting-started-with-aws-cloud-essentials. From there, you can then browse and deep dive into the topics that passion you and are relevant for your job (networking, operations, security, development)
  • Have a pet project and start doing it in cloud. Whether you want to develop some application or just get comfy on deploying via via CI/CD pipelines, create an AWS account and play with it. You can start by provisioning (creating) AWS resources in the UI Console, in a single account. Then you may look into Infrastructure as Code (IaC) Tooling (CDK, CloudFormation, Terraform) so that you can programmatically create AWS resources in the account. Combine that with CI/CD tooling of your choice (Jenkins, Code Pipeline, Github).
  • Once you identify areas you want to dive deep, try some of workshops to get hands on: https://workshops.aws/
  • Certifications should not be your primary learning, but there is some value in them. I wrote a 2-series article pointing out learning strategies and resources to study: https://medium.com/gitconnected/aws-certifications-part-i-six-trumps-to-help-your-aws-learning-b135e97d499. Choose the certification based on your desired skills and passions. E.g. if you want to deep dive in operations side of things, SysAdmin Associate and Devops Professional could be a nice path. If you want a holistic overview on how to architect, Solution Architect could be a nice starting point.
  • Read on AWS blogs, AWS Dev.to, Medium blogs, reposts forums: any resource will always give you some learning and inspire to move forward.

Hope it helps ;)

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EXPERT
answered a year ago
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Another good resource is AWS Ramp-Up Guides.

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EXPERT
kentrad
answered a year ago
  • Tried to accept both answers. Thank you both .

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