Questions tagged with Support Case
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Whenever I try to create a technical support case I receive
```
Technical support is unavailable under the Basic Support plan
```
In the upper left of the page it says
```
Support plan: Basic ...
1
answers
0
votes
756
views
asked 2 years agolg...
Amazon RDS SQL Server DB instances have a limit of 16 TiB of storage.
Is posible request more storage with AWS Support?
1
answers
0
votes
225
views
asked 2 years agolg...
The database looks OK but starting from tonight no communication from any client
Any ideas on what should I do to fix it?
1
answers
0
votes
849
views
asked 2 years agolg...
https://aws.amazon.com/premiumsupport/plans/developers/ says:
> You can have one primary contact that can open an unlimited amount of cases.
How does one designate who is the primary contact for an...
1
answers
1
votes
328
views
asked 2 years agolg...
My mother was automatically signed up for an AWS account or someone used her credentials to sign up. She did not know that she had been signed up, and it sat unused for 3 years. Last month, she got an...
1
answers
0
votes
1029
views
asked 2 years agolg...
If anyone from AWS support reads these forums, I opened xxxxxxxxxx* on 3/24 and have gotten 0 response to it yet. If someone can take it, I would greatly appreciate it.
*Edit: Removed case ID — Kita...
2
answers
1
votes
759
views
asked 2 years agolg...
Hello, we have technical support tickets that are still unassigned well after 24 hours. How can these tickets be escalated such that they get assigned? Example Case ID: 9617504851
1
answers
0
votes
261
views
asked 2 years agolg...
Hello Guys!
I have found a serious gap in the AWS process and the AWS support team doesn't want to help.
How I can escalate my problem other than describing it here? I am really tired already.
**My...
1
answers
1
votes
265
views
asked 2 years agolg...
I have 4 instances on EC2 and there is only one of them that I can't connect to in SSH even if I restart or stop then start it. After long minutes of initialisation, the instance console tells me that...
3
answers
1
votes
1073
views
asked 2 years agolg...
Dear community,
I have raised a case with ID 95591xxxxx more than 48h ago and its status shows "unassigned" yet. My organization has a Developer Support Plan. Should the case status not have changed...
1
answers
0
votes
240
views
asked 2 years agolg...
Exam Revoked After PASSING - Bad Experience with PSI Online (AWS Solution Architect Associate Exam)lg...
I want to report an extremely bad experience giving the AWS Solution Architect Associate (SAA-C02) exam on 01/22/2022. Apologies if this is not the right place to post this experience as I did not...
4
answers
0
votes
8657
views
asked 2 years agolg...
Hi,
We have a problem with our managed blockchain network and created a "System impaired" case on 26th Jan. This has been 5 days now that this case is still in unassigned state.
We just recently...
1
answers
0
votes
296
views
asked 2 years agolg...