Questions in Application Integration
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I'm dealing with a lex bot that uses lambda function; this lex bot is integrated in the genesys cloud.
when testing the lambda function I found that the execution time is about 8-9 s which is too...
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144
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asked 15 days agolg...
Hi, I am trying to create a forecast on Amazon connect. I have successfully created a forecast and it says scheduled but the status hasn't changed in a month. It still says "scheduled" .What could be...
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78
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asked 15 days agolg...
Hello,
I am having an issue where my EventBridge rule does not appear to be matching a CloudTrail log.
The EB rule is looking for a cloudtrail log that the event name is "ReplaceRoute". An EC2...
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105
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asked 15 days agolg...
Hi,
I am unable to enable the Amazon Connect instance mentioned below error occurs. Please help.
You're signed in with an AWS account that was provided by AISPL. These accounts cannot create Amazon...
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86
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asked 15 days agolg...
Hi
Has anyone had issues with routing calls in Salesforce Voice via amazon connect?
I have a client who has one phone number, and three queues.
1. A phone call should first go to an agent that...
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100
views
asked 15 days agolg...
"Numbers and flows" and "Contact flow modules" not showing in edit security profile
![Enter image description here](/media/postImages/original/IMIyye9BodTZq-g1j-6guiyA)
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131
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asked 15 days agolg...
Mostly on SMS peoples directly send questions, we have configured flow which handles Chat, SMS and Call.
For Chat and Call its fine as at both the places greetings message is played by the bot, the...
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100
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asked 15 days agolg...
I have claimed a first US phone number (DID) for the instance but not able to make the incoming/outgoing call.
![Enter image description...
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78
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asked 16 days agolg...
I created an SNS topic and subscribed to it through email protocol. I have 3 subscriptions - one for individual email address and two for group email addresses. The individual email one is confirmed,...
Accepted AnswerAmazon Simple Notification Service (SNS)
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60
views
asked 16 days agolg...
my task use case is
1. Upload excel files from front end to s3 (done)
2. Create sqs queue to process excels uploads + dlq
3. Create producer and consumer lambda functions
4. Add s3 upload event...
3
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152
views
asked 16 days agolg...
Need to implement a framework to send approval email for two persons once we received approval then only need to take snapshot in boto3 and proceeding further
Could you please help me how to send...
1
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87
views
asked 16 days agolg...
Hello , Can someone please help me to identify how we can check which supervisor or user has changed the agent status forcefully . ?
agent was logged in to available status and his was made offline...
2
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0
votes
145
views
asked 17 days agolg...